Consultation Terms

DIY Mechanix provides remote mechanical consulting, diagnostic guidance, repair education and second-opinion services. Advice is based on information supplied by the customer and the limitations of a remote session.

Payment & scheduling

Consultations must be paid before the appointment is confirmed. Appointment, cancellation, rescheduling and refund terms should be displayed at checkout and accepted before purchase.

Remote diagnosis

Consultations must be paid before the appointment is confirmed. Appointment, cancellation, rescheduling and refund terms should be displayed at checkout and accepted before purchase.

Safety

DIY Mechanix does not certify that a vehicle is safe to operate remotely. Safety-critical concerns involving brakes, steering, tires, fuel leaks, overheating, fire hazards, suspension or other dangerous conditions may require immediate shutdown, towing or in-person inspection.

Repairs and parts

Customers remain responsible for determining whether they have the skill, tools and equipment to perform a repair safely and for confirming part fitment before purchase or installation.

Important: Have a qualified attorney review and finalize these terms before launch.